Company: CRM Enterprise Business Pvt. Ltd.

Location: Kolkata, West Bengal
Industry: Surveillance | IT Infrastructure | Active & Passive Networking Solutions
Experience: 2+ Years
Job Type: Full Time

Salary: ₹ 14,000-20,000 a month

Department: Project & Service

Branch Type: Kolkata

About Us:

At CRM, we are a leading distribution and solution provider in the Eastern region, offering cutting-edge products and services in video surveillance, IT hardware, storage solution, Display, Wi-fi, network racks & enclosers, structured cabling and network active infrastructure solutions. With a strong presence across North Bengal region over 4 years, we are expanding rapidly and looking for passionate, experienced professionals to lead our growth journey.

Position Overview:

We are seeking a skilled and detail-oriented Technician / Security Systems Engineer responsible for the installation, configuration, and maintenance of various electronic security and networking systems. This role requires hands-on experience with CCTV systems, biometric and access control devices, Wi-Fi networks, structured cabling, and general IT networking infrastructure.

The ideal candidate should be technically proficient, self-motivated, and able to manage projects from start to finish while providing reliable service and support to clients or internal teams. A strong understanding of low voltage systems, network topology, and system integration is essential.

Key Responsibilities:

1. CCTV Surveillance Systems

• Install, configure, and maintain analog/IP CCTV systems (cameras, DVR/NVR, monitors)
• Perform routine testing, troubleshooting, and preventive maintenance
• Ensure optimal video quality, storage, and retrieval systems
• Monitor and support real-time surveillance system performance

2. Biometric Systems

• Install and configure biometric attendance/access devices (fingerprint, facial recognition)
• Enrols users and manage access permissions
• Troubleshoot device issues and update firmware/software
• Maintain accurate logs of user access data and system reports

3. Access Control Systems

• Set up and maintain door access control systems (RFID, magnetic locks, keypads)
• Manage access levels and credential programming
• Ensure system uptime and quick response to lockout issues

4. Wi-Fi & Wireless Networks

• Design and deploy wireless access points (APs) and Wi-Fi coverage zones
• Configure wireless controllers and security protocols
• Conduct Wi-Fi signal testing and optimization
• Resolve connectivity and signal interference issues

5. Structured Cabling

• Install and organize structured cabling systems (Cat6, Cat6A, Fiber)
• Label and test network points and cable runs
• Terminate, punch down, and crimp network connectors and patch panels
• Ensure clean, efficient cable routing and adherence to industry standards

6. Networking & IT Infrastructure

• Set up and configure routers, switches
• Assign IP addresses
• Monitor network traffic, uptime, and troubleshoot issues
• Maintain network security and ensure all systems remain online and accessible

7. Maintenance & Documentation

• Perform regular system audits and preventive maintenance
• Document all installations, network diagrams, and configurations
• Generate system performance reports and incident logs
• Coordinate with vendors and clients for project delivery and support

 Key Requirements:

• Bachelor’s degree in in any category / Diploma in IT preferred   
• Minimum 2 years of relevant experience in relevant field.
• Excellent knowledge of CCTV, NVR/DVR, switches, routers, access control, Wi-Fi solutions, structured cabling, etc.
• Strong communication, and negotiation skills.
• Ability to work independently, with a proactive approach to business development.

 What We Offer:

• Competitive salary and performance incentives.
• Supportive leadership and a professional work environment.